Privacy policy for www.flowniq.com  

Thank you for visiting our website. In the following, we would like to inform you about the handling of your data according to Art. 13 of the General Data Protection Regulation (DSGVO).  

 

 

I.    Collection and Processing of Your Personal Data

Thank you for visiting our website and for your interest in United Signals GmbH. Protecting your personal data is extremely important to us. In this Privacy Notice, we aim to provide you with a clear overview of how we collect and use your personal information, the purposes and legal bases involved, as well as the rights and claims you are entitled to in this context.

 

We are committed to respecting your privacy and handling your data with care. Your satisfaction and the trust you place in us are of utmost importance. We therefore strive to ensure that you are fully informed and retain control over your data.

 

1.  Responsibility

United Signals GmbH is responsible for the data processing described below in accordance with data protection regulations.

 

You may submit contact requests via email to info@united-signals.com

 

2.  Data Protection Officer

Our external Data Protection Officer is available to provide information on data protection matters via the following contact details:

 

Ali Tschakari, LL.M.

Bitkom Servicegesellschaft mbH

Albrechtstrasse 10

10117 Berlin

 

E-Mail: datenschutz@bitkom-consult.de

 

If you contact our Data Protection Officer, please specify the responsible entity mentioned in the imprint.

 

3.   Hosting

Our website is hosted by ALL-INKL.COM. The provider is ALL-INKL.COM – Neue Medien Münnich, Hauptstraße 68, D-02742 Friedersdorf.

Connection data is processed for the purpose of providing and delivering the website. The legal basis for this data processing is our legitimate interest (absolute technical necessity for the provision and delivery of the “website” service that you expressly requested by accessing it) in accordance with Art. 6 Para. 1 lit. f GDPR.

 

In operating the website, connection data and other personal data are also processed as part of various other functions and services. Detailed information on this can be found in this Privacy Policy under each respective function and service.

 

Further information is available at (https://all-inkl.com/datenschutzinformationen/).

 

4.   Usage data

When you visit our website, so-called usage data is temporarily processed on our web server in order to deliver the content of our website. In addition, we process the usage data for statistical purposes to ensure the quality of our websites. This data record consists of:

 

• the name of the accessed website,
• the date and time of the request,
• the amount of data transferred,
• the message about the successful retrieval,
• the IP address of the requesting computer,
• the specific address of the page accessed on our website,
• if applicable, the page from which you reached us,
• the transmitted identifier of the browser.

 

We process this data on the basis of our legitimate interest in the secure and stable provision of our website (see Art. 6 para. 1 lit. f) GDPR in conjunction with Section 25 para. 2 no. 2 TDDDG). The functionality of our website is not guaranteed without the described processing.

5.       SSL or TLS Encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. inquiries to the person responsible). You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser line.

 

6.  Contact

6.1 Contact Form

Our website includes a contact form that can be used for electronic communication. When you contact us via our contact form or through personal messages, the data entered in the input fields is transmitted to us and stored.

The fields marked with an asterisk (*) are mandatory fields. To submit this data, it is required to confirm acknowledgment of the Privacy Policy. We use this data to respond to your inquiry based on Art. 6 (1) lit. f GDPR.

 

Additionally, Art. 6 (1) lit. b GDPR may serve as a legal basis if your inquiry is related to pre-contractual measures.

 

Fields not marked with an asterisk (such as telephone number, email, or comments) are purely voluntary. The processing of data you voluntarily provide in the form is based on Art. 6 (1) lit. a GDPR. You may withdraw your consent at any time with future effect by sending an informal notification, such as an email to info@united-signals.com.

 

6.2 Contact via Email

If you contact us by email, your inquiry, including all personal data arising from it (e.g., name, first name, inquiry details), will be stored and processed by us for the purpose of handling your request.

 

The processing of this data is based on Art. 6 (1) lit. b GDPR, provided your inquiry is related to fulfilling a contract or is necessary for carrying out pre-contractual measures.

 

In all other cases, the processing is based on our legitimate interest in effectively handling inquiries directed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR), if such consent has been obtained.

 

The data you provide to us in contact inquiries will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been fully addressed). Mandatory legal provisions – in particular, statutory retention periods – remain unaffected.

 

7.  making an appointment

In order to give you the opportunity to make an appointment, we collect certain personal data from you. This includes your name, your e-mail address and any other contact details you provide when making an appointment. This data is used exclusively for the purpose of making an appointment and communicating with you.

 

We use this data on the basis of Art. 6 para. 1 lit. b GDPR (fulfilment of a contract or for the implementation of pre-contractual measures) in order to arrange an appointment with you and to answer your enquiries.

 

8.  Newsletter

Our website offers you the opportunity to subscribe to newsletters on various topics or products. For this purpose, the following data will be processed for advertising delivery within the scope of your consent: last name, first name, and email address.

 

United Signals GmbH uses the so-called double opt-in procedure to confirm your request and email address. This involves sending an email to the address you have provided, asking you to confirm your consent. In connection with the double opt-in procedure, we document the IP address, date, and time of submitting the web form, as well as the IP address, date, and time of confirmation of the double opt-in email.

 

If you have given your consent to advertising and marketing communications, we conduct analyses, individual measurements, storage, and evaluation of opening rates and click rates in recipient profiles. Based on our analyses, we create corresponding recipient profiles to better understand the interests of our recipients and to tailor subsequent communications to their interests.

 

Please note that the sending of marketing content, such as newsletters, is always associated with analyses of your recipient profile. It is not possible to send marketing content without analyzing your recipient behavior.

 

Our basis for analyzing your recipient profile is your consent in accordance with Art. 6 para. 1 lit. a GDPR in conjunction with Section 25 para. 1 TDDDG. You can unsubscribe from our newsletter at any time using the unsubscribe link provided in each newsletter or by sending an informal message to info@united-signals.com.

 

Upon unsubscribing, your consent to the newsletter dispatch by the mailing service provider and the statistical analyses will also expire. Unfortunately, separate cancellation of either the dispatch by the service provider or the statistical analysis alone is not possible.

 

• Mailchimp / Newsletter service provider

Our newsletter is sent using “Mailchimp”, a newsletter sending platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

 

 

 

Your personal data is stored on Mailchimp’s servers. Mailchimp uses this information to send and evaluate the newsletters on our behalf. Furthermore, according to its own information, Mailchimp may use this data to optimize or improve its own services, e.g. to technically optimize the dispatch and display of the newsletters or for economic purposes to determine from which countries the recipients come.

However, Mailchimp does not use the data of our newsletter recipients to address them itself or to pass them on to third parties.

 

9.  Online Application

In the course of your online application via electronic means, such as by email, we collect and process personal data for the purpose of handling the application process and implementing pre-contractual measures. When submitting an application, the following data is transmitted:

 

• Surname, first name
• Address
• Telephone number
• Email address
• Application documents (cover letter, CV, references, certificates, etc.)

 

Initially, your data will be processed exclusively for conducting and reviewing the application process. The legal basis for this processing is Art. 6 para. 1 lit. b GDPR. Generally, we do not require special categories of personal data for the application process (e.g., information regarding a severe disability) as defined under Art. 9 GDPR. However, if you voluntarily provide such data, processing will be based on Art. 9 para. 2 lit. b GDPR.

If an employment relationship is established between you and us, we will process your data in accordance with Art. 88 GDPR in conjunction with Section 26 of the Federal Data Protection Act (BDSG) to perform the employment relationship with you.

 

9.1 Deletion of Data

We retain your personal data for as long as necessary to make a decision regarding your application. If you are not hired, your personal data and application documents will be deleted six months after the conclusion of the application process, unless a longer retention period is legally required or permitted (e.g., for the assertion, exercise, or defense of legal claims during a legal dispute, travel expense accounting, etc.).

 

If you are not hired, we reserve the right to retain your data in our talent pool for 12 months after the end of the application process to consider you for suitable vacancies in future applicant selection processes. This also applies, for example, to applications for apprenticeships or internships. By accepting the Privacy Policy, you consent to any extended storage of your data and its inclusion in our talent pool.

 

If an employment relationship is established following the application process, we will retain your data for the duration of your employment with us. Further information on the processing of your data within the employment relationship will be provided to you upon commencement of employment.

 

II.    Use of Cookies & Tracking Tools | Social Media

To provide our services, we rely on various third-party providers, which may involve the processing of personal data. We use tracking technologies, such as cookies, to measure and analyze our website performance and to continuously improve our content.

 

1.  Information on the use of cookies

We use tracking technologies on our website, such as cookies, to measure and analyse our website and to continuously improve our content. To protect our users and partners, we can also recognise and ward off fraud and security risks.

Cookies are small text files that are stored on your computer or other internet-enabled devices (e.g. smartphones and tablets) when you visit our website or use our web services. This information often consists of alphanumeric strings that uniquely identify your computer or device, but may also contain other information.

Depending on where a cookie comes from, a distinction can be made between first-party cookies and third-party cookies:

• First-party cookies – cookies that are generated and stored locally by the website operator as the controller or by a processor commissioned by the operator. Only the operator has access to these cookies.
• Third-party cookies – Cookies that are generated, set and retrieved by third-party providers who do not act as processors on behalf of the website operator.

 

Depending on the period of validity, a distinction can also be made between transient and persistent cookies:

 

• Transient cookies – cookies that are automatically deleted when you close the browser. These include session cookies in particular.
• Persistent cookies – cookies that remain stored on your end device for a specified period of time after you close your browser.

 

• Depending on their nature and purpose, user consent may be required for the use of certain cookies. In this respect, cookies can be differentiated according to whether the user’s consent is mandatory for their use:

 

• Cookies that do not require consent – Cookies that are absolutely necessary so that the website operator, which has been expressly requested by the subscriber or user, can provide this service (“strictly necessary cookies”). We use strictly necessary cookies on the basis of our legitimate interest in the functional and secure provision of our website (pursuant to Art. 6 para. 1 lit. f) GDPR in conjunction with Section 25 para. 2 no. 2 TDDDG). As these cookies are absolutely necessary for the provision of our website, they cannot be deactivated via the cookie banner on this website.

 

• Cookies requiring consent – cookies that are used for all purposes other than those mentioned above. If your consent is required, we only use these cookies if you have given your consent in advance (pursuant to Art. 6 para. 1 lit. a) GDPR in conjunction with § 25 para. 1 TDDDG). When you visit our website, we display a cookie banner in which you can give your consent to the use of cookies on the website by clicking a button. You can revoke your consent at any time via your settings in our cookie banner:

 

2.   Consent Management Platform for Managing Cookies

To manage consents (i.e., consent for the use of cookies and/or tracking technologies), we use a consent management tool on our website, which is hosted by us. The following data is collected:

 

• Your IP address (the last three digits are set to ‘0’)
• Date and time of consent
• Browser information
• URL from which the consent was provided
• Your consent status, as proof of consent

 

The purpose of this data processing is to record and manage the consent given in order to fulfill our consent management obligations in compliance with the GDPR. The processing is necessary to fulfill a legal obligation (Art. 7 para. 1 GDPR) to which we are subject (Art. 6 para. 1 sentence 1 lit. c GDPR).

 

Manage my cookie preferences

 

3.  Service Providers for Usage Analysis and Online Advertising

We use service providers for usage analysis and online advertising to help optimize the performance of our website and to display relevant advertisements. These service providers may use cookies and similar technologies to collect information about user behavior and provide analytics to enhance our online presence and advertising campaigns. We work closely with these service providers to ensure that your privacy and data are protected and are only used for the purposes mentioned above.

 

3.1 Google Analytics 4

We use “Google Analytics 4,” a service provided by Google Ireland Ltd. (hereinafter referred to as “Google”), located at Gordon House, Barrow Street, Dublin 4, Ireland.

 

Google Analytics 4 uses cookies and similar technologies to collect information about user interactions with the website and to generate reports on activities. This information is used to analyze trends, track user movements on the website, and improve the user experience.

 

In this context, your tracking data is transmitted to both Google Ireland Limited and Google LLC (USA). Data processing may occur outside the EU or EEA. Google LLC is certified under the EU-US Data Privacy Framework, which provides an adequate level of data protection for data processing by Google LLC in the USA in accordance with Art. 45 para. 1 GDPR.

 

Data processing is based on your consent in accordance with § 25 para. 1 TDDDG and Art. 6 para. 1 lit. a GDPR. You may revoke your consent at any time by clicking on this link and adjusting your preferences through the cookie banner.

 

Please note that we have no control over whether and to what extent Google processes your data for its own purposes, such as linking it to your search queries or other user profiles. Please consider this carefully when deciding whether to consent to our use of Google Analytics.

 

 

3.2 Google reCAPTCHA

We use “Google reCAPTCHA” on our website, a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

 

With reCAPTCHA, we can verify whether data entered on this website (e.g., in a contact form) is submitted by a human or an automated program. To do this, Google reCAPTCHA analyzes the behavior of the website visitor using various data points (e.g., IP address, device and application data, time spent by the visitor on the website, or mouse movements made by the user). The data collected during this analysis is forwarded to Google and may also be shared with other third parties. The Google reCAPTCHA analysis operates entirely in the background, and website visitors are not notified that an analysis is occurring.

 

Data processing is based on your consent in accordance with Section 25 (1) TDDDG and Art. 6 (1) (a) GDPR. You may revoke your consent at any time by clicking on this link and adjusting your preferences through the cookie banner.

 

3.3 Google Tag Manager

We use “Google Tag Manager” and “Google Site Tag” on our website, services provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

 

Google Tag Manager is a solution that enables us to manage and implement various tracking codes and tags on our website. This allows for efficient management of analytics tools, advertising pixels, and other scripts used on the website. Google Tag Manager provides a central interface through which these codes and tags can be integrated and updated without requiring modifications to the website’s source code.

 

We use Google Tag Manager to analyze the performance of our website, track user behavior, measure conversions, and optimize marketing campaigns. Various tracking tools and tags from Google and third-party providers, such as Google Analytics, Google Ads, and others, may be integrated.

 

In this context, your tracking data may also be transmitted to Google Ireland Limited and Google LLC (USA). Therefore, data processing may take place outside the EU or EEA. Google LLC is certified under the EU-US Data Privacy Framework, which provides an adequate level of data protection for data processing by Google LLC in the USA in accordance with Art. 45 para. 1 GDPR.

 

Data processing is based on your consent in accordance with Section 25 (1) TDDDG and Art. 6 (1) (a) GDPR. You may withdraw your consent at any time by clicking on this link and adjusting your preferences through the cookie banner.

 

For more information about Google Tag Manager, please visit (https://policies.google.com/privacy?hl=en) and (https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/).

 

4.   Browser extension

You can set your browser so that you

 

• are informed about the setting of cookies,
• only allow cookies in individual cases,
• exclude the acceptance of cookies for certain cases or in general,
• activate the automatic deletion of cookies when closing the browser.

 

You can manage the cookie settings for the respective browsers under the following links

 

Google Chrome:                 https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Mozilla Firefox:                  https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari:                                 https://support.apple.com/de-de/guide/safari/sfri11471/mac

Opera:                                https://help.opera.com/en/latest/

Microsoft Edge:                  https://www.microsoft.com/de-de/edge/download?form=MA13FJ

 

In addition, most browsers offer a so-called ‘do-not-track function’ with which you can indicate that you do not wish to be ‘tracked’ by websites. If this function is activated, the respective browser informs advertising networks, websites and applications that you do not wish to be tracked for the purpose of behaviour-based advertising and the like. Information and instructions on how to edit this function can be found under the following links, depending on your browser provider:

 

Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de

Mozilla Firefox:   https://www.mozilla.org/de/firefox/dnt/

Safari:                  https://support.apple.com/de-de/guide/safari/sfri11471/mac

Opera:                 https://help.opera.com/de/latest/

Microsoft Edge: https://www.microsoft.com/de-de/edge/download?form=MA13FJ

 

You can also prevent scripts from loading by default. NoScript only allows the execution of JavaScripts, Java and other plug-ins on trusted domains of your choice. Information and instructions on how to edit this function can be obtained from the provider of your browser (e.g. for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/noscript).

 

We would like to point out that deactivating cookies may limit the functionality of this website.

 

5.  Data Transfer to Third Countries

As outlined in Section II.3, we use services from providers that are partially located in third countries (e.g., the USA), meaning countries whose level of data protection does not correspond to that of the European Union. If this is the case and the European Commission has issued an adequacy decision for these countries (Art. 45 GDPR), data transfers to these third countries are legally protected. An adequacy decision indicates that the European Commission has determined the level of data protection in the third country to be adequate, ensuring a comparable level of personal data protection to that in the European Union.

 

If no adequacy decision exists for certain third countries, we have implemented appropriate measures to ensure an adequate level of data protection for data transfers. These measures include the use of the European Union’s standard contractual clauses or binding corporate rules. Where these options are not feasible, we base the data transfer on exceptions in accordance with Article 49 of the General Data Protection Regulation (GDPR), specifically on your explicit consent or the necessity of the data transfer for the performance of a contract.

 

6.  Social Media Channels

We also promote our presence on the social networks listed below on our website:

 

• Facebook: (https://https://www.facebook.com/flowniqsoftware)
• LinkedIn: (https://www.linkedin.com/company/flowniq/)

 

Integration occurs via a linked graphic for each respective network. This linked graphic prevents an automatic connection from being established with the respective social network server when accessing the website.

 

You are only directed to the respective social network’s service when you click on the corresponding graphic. Once forwarded, the respective network may collect information about you, including data such as IP address, date, time, and page visited. It cannot be ruled out that the data collected in this manner may be processed in the USA.

 

This means that you are only directed to the respective social network’s service by clicking on the corresponding graphic. After being redirected, the respective network may collect information about you, including data such as your IP address, date, time, and page visited. It cannot be ruled out that data collected in this way may be processed in the USA.

 

If you are logged into your user account on the respective network at the time, the network operator may associate the collected information with your personal account. For example, if you interact with a “Share” button on the network, this information may also be stored in your personal user account and potentially published.

 

If you wish to prevent the collected information from being directly associated with your user account, you must log out of your account before clicking on the graphic or configure your account settings accordingly. For further information on how your data is processed, please refer to our Social Media Privacy Notices.

 

III.  Your Data Subject Rights

With regard to the data processing listed here, you are entitled to various data subject rights as defined in the GDPR.

 

1.  Right of Access

In accordance with Art. 15 GDPR, you have the right to obtain confirmation from us as to whether personal data concerning you is being processed. If so, you have the right to access this personal data and the information specified in Art. 15 para. 1 sentence 2 GDPR, including the purposes of processing, the categories of data processed, the recipients to whom the data has been or will be disclosed, and, where possible, the planned duration of storage or the criteria for determining the storage period.

 

2.  Right to Rectification

Under Art. 16 GDPR, you have the right to request the immediate correction of inaccurate personal data concerning you. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data, including by means of a supplementary statement.

 

3.  Right to Erasure

Pursuant to Art. 17 GDPR, you have the right to request the immediate deletion of personal data concerning you. We are obliged to delete personal data without delay if one of the grounds specified in Art. 17 para. 1 GDPR applies, such as if the data is no longer necessary for the purposes for which it was collected or otherwise processed.

4. Right to Restrict Processing

Under Art. 18 GDPR, you have the right to request the restriction of processing if one of the conditions specified in Art. 18 GDPR is met. This includes, for example, if you contest the accuracy of the personal data; in this case, we may only restrictively process the data until its accuracy is verified.

 

5. Right to Data Portability 

According to Art. 20 GDPR, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance, provided the original processing was based on consent or was necessary for the performance of a contract.

 

6.  Right to Object

Pursuant to Art. 21 GDPR, you have the right to object at any time to the processing of personal data concerning you if it is processed on the basis of Art. 6 para. 1 lit. e) or f) GDPR and if reasons related to your personal situation apply. You may object at any time to the processing of data for direct marketing purposes. In this case, personal data will no longer be processed for such purposes. The right to object can be exercised by an informal declaration; a written statement or an email to the contact address above is sufficient.

 

7.  Right to Withdraw Consent

Under Art. 7 para. 3 GDPR, you have the right to withdraw your consent to processing at any time. The legality of processing based on consent before its withdrawal remains unaffected. The right to withdraw can be exercised by an informal declaration; a written statement or an email to the contact address above is sufficient. You may withdraw your consent to the use of cookies via our cookie banner, which is displayed when accessing our Privacy Policy.

 

8. Right to Lodge a Complaint with a Supervisory Authority

In accordance with Art. 77 GDPR, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of personal data relating to you infringes this Regulation. In this case, the responsible supervisory authority is:

 

The Hessian Commissioner for Data Protection and Freedom of Information

Gustav-Stresemann-Ring 1

65189 Wiesbaden

 

Telephone: +49 611-1408 0

Email: poststelle@datenschutz.hessen.de

 

IV.  Final Provisions

United Signals GmbH reserves the right to amend this Privacy Policy at any time to ensure that it always complies with current legal requirements or to reflect changes in our services within the Privacy Policy, such as the introduction of new services or changes to the website. The updated Privacy Policy will apply upon your next visit to this website.

 

Date: November 2024